Frequently Asked Questions
Many of our herbs are grown, harvested, and dried on our farm in Jamaica. We also source selected herbs from trusted local farmers when needed.
Our herbs are grown naturally on our farm without harsh chemicals. We focus on traditional farming, careful harvesting, and proper drying.
Yes, we ship to many countries. Shipping options and costs may vary depending on your location and the herbs being ordered. We mainly ship to the USA, Canada and the UK for other countries please reach out by email.
Shipping time depends on the destination and shipping method. Orders may take longer during customs checks, holidays, or postal delays. Please allow approx. two to three weeks for deliver with flat rate and approx. 4-7 days with express
Yes. Once your package is handed over to the final shipping carrier, tracking information will be provided by email.
Herbs have been used traditionally for many years, but everyone’s body is different. Please consult your doctor, especially if you are pregnant, nursing, taking medication, or have a medical condition.
No. Our herbs are sold as traditional herbal products and are not intended to diagnose, treat, cure, or prevent any disease.
Most herbs can be steeped in hot water for 10–15 minutes. Roots and barks may need to be boiled longer to extract their strength.
Store herbs in a cool, dry place away from sunlight and moisture. Keep them sealed tightly after opening.
Yes, wholesale orders may be available depending on the herb and quantity needed. Please contact us before placing a large order.
Yes, some herbs can be special ordered depending on season and availability in Jamaica.
Because many herbs are grown and harvested naturally, availability depends on the season, weather, and drying time.
Yes, we offer selected herbal teas and blends, including traditional Jamaican root tonics and wellness teas.
It is best to research each herb carefully and speak with a qualified health professional before combining herbs.
For safety and quality reasons, we may not accept returns on opened herbal products. Please contact us if there is a problem with your order.